Profile
Queensland’s Leading Onsite IT Services
Queensland’s leading onsite IT service agent provider is Azstar Technologies. Founded in Cairns in 2004, Azstar Technologies have expanded across the state and have offices in Townsville, Mackay, Brisbane, Gold Coast and across the border in Wollongong. Our focus is to exceed client expectations. Our customers are large vendors, working in the business, banking, retail, hospitality, public and private industry. As the leaders in onsite repairs and service, we specialise in the following.
Onsite Services
Repairs, support, installations, upgrades, maintenance, management of your computer and IT equipment. Industry leading SLA success rate.
Experienced Field Technicians
Carefully chosen for their qualifications, expertise and ability to trouble shoot and problem solve. Fully insured with regular inhouse training.
Prompt Professional Service
Reliable and dependable. Most work is based on 4 hour onsite (between 6am-9pm), 7 days. The right technician, with the right equipment, every time.
Service Agent Specialist
Have been providing professional, onsite IT service agent representation for major vendor clients across the state, for more than 10 years.
24 Hour Support – 7 Days
Our team are available 24 hours a day, 7 days a week with help desk services and onsite representation and support services. Call 07 3503 6882.
Corporate Contracts
Azstar Technologies are proudly servicing many national retailers and corporate customers. We offer competitive rates and professional services.
We're there when you need us most
What We’re About
Queensland’s onsite service specialists. Leaders in onsite repairs and service for computers, servers, printers, networks and all things IT. At Azstar Technologies, we’re about providing professional services, at competitive rates, catering for the diverse technology needs, products and services of our customers.
We have an industry leading SLA success rate. We have our own in-house job management system which enables our administration team to follow a job from start to completion. Our user-friendly system enables our technicians to easily update jobs while on the run, using smart phones. We’re constantly evolving to match the needs of our customers, their products and services.
Our clients are major vendors operating across the state and country. They are bankers, retailers, payment processors, gamers and government organisations. They want SLAs and stock/part integrity. They choose Azstar Technologies as we provide professional onsite IT and ICT service agent support, without the costly overheads of running an internal IT team at every depot and outlet. Our competitive rates and professional services deliver cost effective results and positive IT service outcomes. We minimize your downtime.
We take stock integrity and management very seriously. We understand the costs of missing parts and the late return of faulty equipment. We have developed our own cloud databases to accurately record where stock is. Our customers are always impressed with our stock integrity and management.
Professional IT people with the skills, equipment and capability to respond quickly, providing specialist onsite service agent representation across Queensland. Regular in-house training to stay abreast of latest industry and technology advancements. Total commitment to exceeding expectations and providing outstanding customer service.
Azstar Technologies have the appropriate contracts and policies in place to cover the insurances and other responsibilities required when engaging with PTY LTD companies. This includes Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and Stock and Transit Insurance . We also have comprehensive safety policies to ensure safe work procedures.
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Testimonials
Customers Love What We Do
From a vendor’s perspective, you are dealing with a central bank of expertise, which is located at geographically diverse locations across the state, enabling us to meet your needs, while you are still dealing with one person. We continually receive outstanding feedback from our clients and have a reputation for taking on large projects and ‘just getting them done’.
