Queensland’s Leading Onsite IT Services Azstar Technologies

Queensland’s leading onsite IT service agent provider is Azstar Technologies. Founded in Cairns in 2004, Azstar Technologies have expanded across the state and have offices in Townsville, Mackay, Brisbane, Gold Coast and across the border in Wollongong. Our focus is to exceed client expectations. Our customers are large vendors, working in the business, banking, retail, hospitality, public and private industry. As the leaders in onsite repairs and service, we specialise in the following.

Servers & Networks

Diagnostics and repairs, asset management, installation and integration, we do it all.

Desktops & Laptops

Qualified IT and ICT field technicians can install and repair. Quick to mobilize with parts and expertise.

POS & EFTPOS

We specialise in POS & EFTPOS and complete more than 30,000 onsite services each year.

24/7 Support

Azstar Technologies provide clients with 24/7 support. Call us today 07 3503 6882. We’re there for you.

What We Provide

Quality onsite support to our customers, while maintaining the highest level of safety standards and professionalism. Our team of friendly and qualified technicians can work to meet the needs of your company. We handle volume without losing attention to detail. For more information contact our office on 07 3503 6882 or info@azstar.com.au

1

Onsite Services

Repairs, support, installations, upgrades, maintenance, management of your computer and IT equipment. Industry leading SLA success rate.

2

Experienced Field Technicians

Carefully chosen for their qualifications, expertise and ability to trouble shoot and problem solve. Fully insured with regular inhouse training.

3

Prompt Professional Service

Reliable and dependable. Most work is based on 4 hour onsite (between 6am-9pm), 7 days. The right technician, with the right equipment, every time.

4

Service Agent Specialist

Have been providing professional, onsite IT service agent representation for major vendor clients across the state, for more than 10 years.

5

24 Hour Support – 7 Days

Our team are available 24 hours a day, 7 days a week with help desk services and onsite representation and support services. Call 07 3503 6882.

6

Corporate Contracts

Azstar Technologies are proudly servicing many national retailers and corporate customers. We offer competitive rates and professional services.

10+

Years In Business

Central bank of expertise, servicing geographically diverse locations.

30,000+

Jobs Per Year

The majority of which are fast response, EFTPOS related jobs.

25+

Professional Personnel

IT technicians with the skills, experience and equipment for the job.

365

Days A Year

That’s how much we work, to ensure your needs are met.

What We’re About

Queensland’s onsite service specialists. Leaders in onsite repairs and service for computers, servers, printers, networks and all things IT. At Azstar Technologies, we’re about providing professional services, at competitive rates, catering for the diverse technology needs, products and services of our customers.

Industry Best Practice

We have an industry leading SLA success rate. We have our own in-house job management system which enables our administration team to follow a job from start to completion. Our user-friendly system enables our technicians to easily update jobs while on the run, using smart phones. We’re constantly evolving to match the needs of our customers, their products and services.

Major Vendor Clients

Our clients are major vendors operating across the state and country. They are bankers, retailers, payment processors, gamers and government organisations. They want SLAs and stock/part integrity. They choose Azstar Technologies as we provide professional onsite IT and ICT service agent support, without the costly overheads of running an internal IT team at every depot and outlet. Our competitive rates and professional services deliver cost effective results and positive IT service outcomes. We minimize your downtime.

Stock Management Systems

We take stock integrity and management very seriously. We understand the costs of missing parts and the late return of faulty equipment. We have developed our own cloud databases to accurately record where stock is. Our customers are always impressed with our stock integrity and management.

Professional IT People

Professional IT people with the skills, equipment and capability to respond quickly, providing specialist onsite service agent representation across Queensland. Regular in-house training to stay abreast of latest industry and technology advancements. Total commitment to exceeding expectations and providing outstanding customer service.

The Right Insurances and Protection

Azstar Technologies have the appropriate contracts and policies in place to cover the insurances and other responsibilities required when engaging with PTY LTD companies. This includes Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and Stock and Transit Insurance . We also have comprehensive safety policies to ensure safe work procedures.

Employee Policies

Queensland’s leading onsite IT service agent provider is Azstar Technologies.

© Azstar Technologies 2019

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