Townsville IT Service Agent Specialists Azstar Technologies

Townsville IT service agent specialists are Azstar Technologies. Our head office is based in North Queensland and we provide professional representation for a range of major vendor clients, including banking, retail, public and private industry. Our field technicians are qualified and experienced. Our onsite IT and ICT capabilities include, but are not limited to, the following.

Servers & Networks

Hardware and software installations, repairs and integration. IT technicians with the expertise to get the job done.

Desktops & Laptops

Azstar Technologies represent a range of leading brands and carry parts for prompt repair and/or service.

POS & EFTPOS

Our specific area of expertise. Contracted service calls, hardware installation, part swaps, installations and more.

24/7 Support

Azstar Technologies provide clients with 24/7 support and are industry leaders when it comes to SLA performance.

Why Choose Us

We’re a North Queensland company. We proudly provide onsite IT and ICT services to clients across Townsville and the surrounding region, including Ingham, Charters Towers and Ayr. We have a secure storage facility in Currajong, which enables us to carry and deploy a range of products and parts. Our field technicians are qualified, insured and experienced. Azstar Technologies has a total commitment to providing superior customer service at very competitive rates. For more information contact our Townsville office on 07 3503 6882 or info@azstar.com.au

We’ve Got A Leading SLA Success Rate

Azstar Technologies has an industry leading SLA success rate, so you can be confident in our services being completed to your (and industry) standards. We send the right people for the job, every time. Most of our work is completed around 4 hours on site, between 6am and 9pm, 7 days a week, but we also complete high severity jobs with 1-2 hours onsite and fixes.

Serious Stock Management Capabilities

Be confident in our ability to accurately receive, track, deploy and return stock and parts, in a timely and efficient manner. At Azstar Technologies, we’re here to exceed your expectations and positively impact on your bottom line. We know how costly poor stock management can be to our clients, that’s why we developed our own internal management system. You can count on us for absolute stock integrity.

Professional IT People

We employ and contract professional IT people who are qualified and experienced. We have a core set of criteria which includes a minimum of five (5) years industry experience. Our people have the insurances, equipment, expertise and work practices in place to provide your company with professional onsite IT and ICT service representation.

Insurances and Protection

Azstar Technologies has Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and Stock and Transit insurance. We also have comprehensive safety policies to ensure safe work procedures. These can all be extended if needed.

Our Customers Love What We Do

There’s no better endorsement of our skills and services than the renewal of long term contracts, with our mostly large vendor clients. We provide them with professional representation across the state. Our Townsville office connects with surrounding regions and our field technicians are professional and reliable. We offer competitive rates and dependable services, 24/7 365 days a year.