We provide our valued range of clients with professional representation and services, delivered at competitive prices. Azstar Technologies was founded in Cairns and are the Cairns IT service agent representatives for a range of national and multi-national vendors and clients, working in banking, gaming, retail and more. For more information contact us on 3503 6882 or info@azstar.com.au
As the Cairns IT service agent specialists, we have years of experience working with large vendors, delivering superior professional services. We understand the industry and have outstanding performance when it comes to meeting and exceeding SLA requirements. While most work is focused on 4 hour onsite between 6am and 9pm, 7 days a week, we also have the resources to cover high severity jobs with 1-2 hours onsite with fixes.
Our office is in Bungalow. It is well serviced by couriers. It has street frontage and a rear roller door for larger access, if required. We have plenty of space for stock and part storage and carry a range of plant and equipment. To ensure a seamless supply and access of parts to technicians, Azstar Technologies developed a cloud-based database system which allows us to monitor and track stock at all times.
Our people are experts in what they do, which is IT and ICT onsite support. They are chosen for their qualifications, expertise, ability to troubleshoot and problem solve, and commitment to customer service. They will represent your company in a professional manner. Our Cairns team consists of 4 technical staff and 3 contractors. We have 5 work vehicles, including 4WD, vans and hatches.
Azstar Technologies provides Cairns onsite IT services and representation for a range of major vendor clients covering retail, hospitality, gaming, banking and more. We service the city and towns within a 2 hour radius including Port Douglas and Cape Tribulation, Ravenshoe and Atherton, Mission Beach and Innisfail. We will travel beyond this radius on request and have serviced clients on the Cape, across the Gulf and on the Torres Strait Islands.
We’ve got the right insurances and protection to protect people and plant and meet the requirements involved when dealing with PTY LTD companies. This includes Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and Stock and Transit insurance. We also have comprehensive safety policies to ensure safe work procedures.
Azstar Technologies has a strong commitment to exceeding our customers’ expectations. We have your best interests in mind, when representing you. As Cairns IT service agent specialists, we ensure we send the right technicians to and for the job, with the equipment required to complete the task quickly and efficiently. We have an industry leading SLA success rate and look forward to working with you.
© Azstar Technologies 2023