Cairns IT Service Agent Specialists Azstar Technologies

Cairns IT service agent specialists are Azstar Technologies. We were launched in Cairns in 2004, to provide onsite IT and ICT services and support for a range of major vendor clients. Our services are professional, cost effective and reliable. From our office at Bungalow, we cater to clients and equipment located across the city and region, including Mossman and Port Douglas, the Tablelands and south to Innisfail. What can we do?

Servers & Networks

Provide reliable onsite services for the install, repair or maintenance of your networks and/or servers.

Desktops & Laptops

Experienced IT field technicians. Extensive range of products and equipment. Representing leading brands.

POS & EFTPOS

We can do it all for hospitality, retail, finance and gaming customers. Service calls, installations and repairs.

24/7 Support

Azstar Technologies provide clients with 24/7 support and are industry leaders when it comes to SLA performance.

Why Choose Us

We provide our valued range of clients with professional representation and services, delivered at competitive prices. Azstar Technologies was founded in Cairns and are the Cairns IT service agent representatives for a range of national and multi-national vendors and clients, working in banking, gaming, retail and more. For more information contact us on 3503 6882 or info@azstar.com.au

We’ve Got A Leading SLA Success Rate

As the Cairns IT service agent specialists, we have years of experience working with large vendors, delivering superior professional services. We understand the industry and have outstanding performance when it comes to meeting and exceeding SLA requirements. While most work is focused on 4 hour onsite between 6am and 9pm, 7 days a week, we also have the resources to cover high severity jobs with 1-2 hours onsite with fixes.

Serious Stock Management Capabilities

Our office is in Bungalow. It is well serviced by couriers. It has street frontage and a rear roller door for larger access, if required. We have plenty of space for stock and part storage and carry a range of plant and equipment. To ensure a seamless supply and access of parts to technicians, Azstar Technologies developed a cloud-based database system which allows us to monitor and track stock at all times.

Good People

Our people are experts in what they do, which is IT and ICT onsite support. They are chosen for their qualifications, expertise, ability to troubleshoot and problem solve, and commitment to customer service. They will represent your company in a professional manner. Our Cairns team consists of 4 technical staff and 3 contractors. We have 5 work vehicles, including 4WD, vans and hatches.

Going Places

Azstar Technologies provides Cairns onsite IT services and representation for a range of major vendor clients covering retail, hospitality, gaming, banking and more. We service the city and towns within a 2 hour radius including Port Douglas and Cape Tribulation, Ravenshoe and Atherton, Mission Beach and Innisfail. We will travel beyond this radius on request and have serviced clients on the Cape, across the Gulf and on the Torres Strait Islands.

The Right Insurances and Protection

We’ve got the right insurances and protection to protect people and plant and meet the requirements involved when dealing with PTY LTD companies. This includes Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and Stock and Transit insurance. We also have comprehensive safety policies to ensure safe work procedures.

Our Customers Love What We Do

Azstar Technologies has a strong commitment to exceeding our customers’ expectations. We have your best interests in mind, when representing you. As Cairns IT service agent specialists, we ensure we send the right technicians to and for the job, with the equipment required to complete the task quickly and efficiently. We have an industry leading SLA success rate and look forward to working with you.