Brisbane IT Service Agent Specialists Azstar Technologies

Brisbane IT service agent specialists are Azstar Technologies. With more than 10 years professional experience and a local office at Macgregor, we service clients and equipment across the Brisbane region, including the city, Ipswich, Beaudesert, Caboolture and Cleaveland. We service, repair and maintain all things IT and ICT for many major vendors, including but not limited to, the below.

Servers & Networks

We do it all. Create a new one, integrate a new office and/or port into an existing system, trouble shoot problems and repair.

Desktops & Laptops

Azstar Technologies are the preferred service agent for many major vendors. We have the parts, people and expertise to get the job done.

POS & EFTPOS

Contracted service calls, hardware installation, maintenance, part swaps, troubleshooting assistance and more. We’ve got it covered.

24/7 Support

Azstar Technologies provide clients with 24/7 support and are industry leaders when it comes to SLA performance. We keep business moving.

Why Choose Us

We’re industry leaders. We specialise in being the Brisbane IT service agent representatives for a range of major vendors, encompassing a cross section of industry and business. This includes but is not limited to retail, banking, government and gaming. For more information contact us on 3503 6882 or email info@azstar.com.au

Centralised Expertise – Single Point of Contact

Azstar Technologies has a central bank of expertise, which is capably activated and deployed at geographically diverse locations across the state. Our trained and qualified field technicians will represent your company in a professional manner. You can deal with a single point of contact and let us deploy the right people and products, to get the job done quickly and efficiently.

Authorised Service Partners

Azstar Technologies are the authorized service partners for a range of major vendors and equipment providers. We’re talking POS, EFTPOS, gaming, servers, networks, printers, laptops, desktops and more. We deliver outstanding service and professional representation for our clients, at competitive rates. We are the positive alternative to large, onsite hardware support companies. Our technicians are thoroughly screened, appropriately insured and have a minimum of five (5) years technical experience.

SLA & Stock Management

SLA performance and stock / part integrity is something we pride ourselves on at Azstar Technologies. While our SLAs vary between clients, the bulk of work is completed around a 4 hour onsite, between the hours of 6am – 9am, 7 days a week. Staff are rostered to meet requirements, including the ability to respond to high severity jobs, with 1-2 hours onsite and fixed. Stock is carefully and constantly monitored and maintained, exceeding our clients’ expectations, time and time again.

The Right Insurances and Protection

We’ve got it covered. Azstar Technologies, its people and products, are all covered by appropriate industry insurances and workplace practices. This includes Public Liability Insurance , Professional Indemnity Insurance, Depot Insurance and Stock and Transit Insurance.

Our Customers Love What We Do

Azstar Technologies is proud to have maintained long term contracts, as the preferred IT service agent providers and representatives for many of major vendor clients. Our customers love what we do. They appreciate our promptness, professionalism, competitive rates and reliability.