Superior IT and ICT services, delivered by professional personnel with a total commitment to exceeding your expectations. We have the capacity and expertise to handle volume, without losing attention to detail.
We understand the importance of time critical repairs and SLA achievement, that’s why we are the preferred service agent for many vendors.
We take stock management very seriously. Cloud databases accurately record where stock is located. We can provide live updates and prompt returns.
Effective job and stock management systems ensure a high standard of service and transparency, at all times. We own our reputation for reliability.
Extensive team of highly skilled field technicians who not only deliver superior IT services and support, but outstanding customer service.
Central bank of expertise, servicing geographically diverse locations.
The majority of which are fast response, EFTPOS related jobs.
IT technicians with the skills, experience and equipment for the job.
That’s how much we work, to ensure your needs are met.
We’ve got the experience, personnel and equipment to deliver superior, onsite IT and ICT services and support. We specialize in large vendor work and representation. We’ll be your professional, onsite IT team.
Azstar Technologies focus on large vendor work and contracts. While our Service Level Agreements (SLAs) vary between customers, most of our work is focused on 4 hour onsite between 6am and 9pm, 7 days a week. We also have the resources to cover high severity jobs, with 1-2 hours onsite with fixes. We manage our personnel and resources to meet your requirements.
We take stock integrity and management very seriously. We developed and operate our own in-house stock systems, where all items are logged and monitored. We know what equipment we have and where it’s located, at all times. This system is transparent to clients, who are always impressed with our stock integrity.
Our large team of experienced Field Technicians are customer focused and understand the importance of representing your company in a professional manner. We run our own in-house training for customer procedures. Our people are all qualified in their field, with good problem solving abilities.
Azstar Technologies has the appropriate contracts and policies in place, to cover the insurances and other responsibilities required when engaging with PTY LTD companies. This includes Public Liability Insurance, Professional Indemnity Insurance, Depot Insurance and stock and transit insurance. We also have comprehensive safety policies to ensure safe work procedures.
From a vendor’s perspective, you are dealing with a central bank of expertise, which is located at geographically diverse locations across the state, enabling us to meet your needs, while you are still dealing with one person. We continually receive outstanding feedback from our clients and have a reputation for taking on large projects and ‘just getting them done’.
© Azstar Technologies 2024